Master the Business of RPO with Industry Expert Kim Davis (On Your Schedule) 

Register for this transformational certificate program offered by the RPOA in partnership with RPO industry legend Kim Davis. Whether you're looking to launch, scale, or refine your RPO business, this program delivers the expert insights, strategies, and tools you need to succeed.

• Four videos with 8-hours of content delivered by Kim Davis
• Benchmark data on RPO pricing you won't find anywhere else
• Step-by-step guidance on pricing, delivery, scaling, and selling RPO
• Exclusive templates including an RPO contract and pricing calculator
• RPO Certificate upon completion of four, short, online assessments and a pricing exercise

Spring Training Special

Register by March 30 and save $300. Discounted rate already applied to the registration fees on the website. You'll have three months from the enrollment date to access the course material and complete your certification requirements. 

Who Should Attend?

• CEOs, founders, and managing partners of recruiting & staffing agencies
• RPO providers looking to expand & optimize their business
• Investors & industry leaders seeking deep RPO knowledge

Review Program Details

Don’t miss this opportunity to invest in your future and drive success for your organization. Start now. 

This peer forum is a safe space for corporate members to discuss business challenges and opportunities and learn from each other. RPO Executive Forum membership is exclusive to presidents, CEOs, and EVPs of RPOA silver or gold members.

Learn About Membership

Learn About RPOA Forums

Contact info@rpoassociation.org with any inquiries. 

RPOA peer forums provide a safe space for RPOA members to share business challenges and opportunities, as well as to learn from one another. This benefit is exclusively available to silver and gold RPOA members. 

Learn About Membership 

Contact info@rpoassociation.org with any inquiries. 

This peer forum is a safe space for members to discuss business challenges and opportunities and learn from each other. RPO Delivery Leader Forum membership is exclusive to directors and vice presidents, RPO client delivery of RPOA silver and gold membership.

Learn About Membership

Learn About RPOA Forums

Contact info@rpoassociation.org with any inquiries. 

This peer forum is a safe space for members to discuss business challenges and opportunities and learn from each other. RPO Executive Forum membership is exclusive to presidents, CEOs, and EVPs of RPOA silver or gold members.

Learn About Membership

Learn About RPOA Forums

Contact info@rpoassociation.org with any inquiries. 

As AI accelerates change across the talent landscape, the role of the recruiter is undergoing a profound shift. Recruiters are no longer solely relationship builders or process managers—they are becoming data navigators, workflow designers, and collaborators with intelligent systems. This session explores the essential competencies required for recruiting professionals to thrive in an AI-enabled world.

In this session, Malvika will outline the emerging skill sets that will define the recruiter of the future and offer a practical capability model organizations can use to assess and upskill their teams.

What You’ll Learn

About the Speaker

Malvika Jethmalani, a 3x CHRO, Certified Executive Coach, and Founder of Atvis Group, brings more than 15 years of global experience leading People teams across 50 countries. Today, she partners with CEOs and Boards as a fractional CHRO, advisor, and executive coach who helps organizations translate AI through a human, governance, and leadership lens. 

About the iCoCo Innovation and Technology Forum

The iCoCo Innovation and Technology Forum is the Recruitment Process Outsourcing Association’s (RPOA) platform for advancing applied innovation, AI literacy, and responsible technology adoption in RPO. As a neutral, vendor-agnostic forum, iCoCo brings together RPO providers, global talent leaders, and technology partners to share practical insights, evaluate emerging solutions, and collaborate on technologies shaping the future of talent acquisition.

Artificial intelligence is reshaping talent acquisition at a rapid pace, but successful transformation hinges on more than the technology—it depends on people. As RPO and TA teams adopt new tools and workflows, many are experiencing a new challenge: AI burnout. From fear of job displacement to unclear expectations and rapid change cycles, the human side of AI adoption is increasingly impacting morale, trust, and performance.

In this session, Beth Ridley—Chief People and Performance Officer and CEO of Ridley Consulting Group—shares practical strategies for reducing AI-related fatigue and building a culture where innovation can thrive. Drawing from her global leadership experience and expertise in change management and positive psychology, Beth will explore how organizations can balance automation with empathy and transparency to create sustainable, people-centered transformation.

What You’ll Learn

• How to recognize early signs of AI burnout and resistance among recruiting and delivery teams

• Proven ways to strengthen communication, trust, and psychological safety during tech adoption

• Real examples of organizations that mishandled the human side of AI—and how they corrected course

• A simple framework leaders can apply immediately to encourage confident adoption and continuous improvement

About the Speaker

Beth Ridley is a workplace culture consultant, author, and CEO of Ridley Consulting Group. She helps organizations turn culture into a competitive advantage by equipping HR and people managers with practical roadmaps to build resilient, high-performing teams. With 25 years of global leadership and consulting experience, Beth’s human-centered approach has been featured in national media and at events worldwide.

About the iCoCo Innovation and Technology Forum

The iCoCo Innovation and Technology Forum is the Recruitment Process Outsourcing Association’s (RPOA) platform for advancing applied innovation, AI literacy, and responsible technology adoption in RPO. As a neutral, vendor-agnostic forum, iCoCo brings together RPO providers, global talent leaders, and technology partners to share practical insights, evaluate emerging solutions, and collaborate on technologies shaping the future of talent acquisition.